An Interactive Voice Response (IVR) Control Package for the Media Control Channel Framework
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From: The IESG <firstname.lastname@example.org> To: IETF-Announce <email@example.com> Cc: Internet Architecture Board <firstname.lastname@example.org>, RFC Editor <email@example.com>, mediactrl mailing list <firstname.lastname@example.org>, mediactrl chair <email@example.com> Subject: Protocol Action: 'An Interactive Voice Response (IVR) Control Package for the Media Control Channel Framework' to Proposed Standard (draft-ietf-mediactrl-ivr-control-package-11.txt) The IESG has approved the following document: - 'An Interactive Voice Response (IVR) Control Package for the Media Control Channel Framework' (draft-ietf-mediactrl-ivr-control-package-11.txt) as a Proposed Standard This document is the product of the Media Server Control Working Group. The IESG contact persons are Robert Sparks and Gonzalo Camarillo. A URL of this Internet Draft is: http://datatracker.ietf.org/doc/draft-ietf-mediactrl-ivr-control-package/
Technical Summary This document defines a Media Control Channel Framework Package for Interactive Voice Response (IVR) dialog interaction on media connections and conferences. The package defines dialog management request elements for preparing, starting and terminating dialog interactions, as well as associated responses and notifications. Dialog interactions are specified in a dialog language. This package defines a lightweight IVR dialog language (supporting prompt playback, runtime controls, DTMF collect and media recording) and allows other dialog languages to be used. The package also defines elements for auditing package capabilities and IVR dialogs. Working Group Summary There was significant working group participation in the creation of this document and it represents a strong consensus. Document Quality There are at least four independent implementations of the control package described by this document. This document has been stable for several versions, with small changes in each revision, discussed on the mailing list. Most of the recent changes have been suggested based on implementer experience. Type review for the media types defined in this document was requested June 18, 2009. The document has had RAI expert review (by Ben Campbell) and early SECDIR review (by Donald Eastlake). Personnel Spencer Dawkins is the Document Shepherd. Robert Sparks is the responsible Area Director. RFC Editor Note In Section 4, 7th paragraph: OLD: Some elements in this control package contain attributes whose value is descriptive text primarily for diagnostic use. The implementation can indicated the language used in the descriptive text by means of a 'desclang' attribute ([RFC2277]). NEW: Some elements in this control package contain attributes whose value is descriptive text primarily for diagnostic use. The implementation can indicated the language used in the descriptive text by means of a 'desclang' attribute ([RFC5646],[RFC2277]).