@misc{rfc1746,
    series =    {Request for Comments},
    number =    1746,
    howpublished =  {RFC 1746},
    publisher = {RFC Editor},
    doi =       {10.17487/RFC1746},
    url =       {https://www.rfc-editor.org/info/rfc1746},
    author =    {Bill Manning and Don Perkins},
    title =     {{Ways to Define User Expectations}},
    pagetotal = 18,
    year =      1994,
    month =     dec,
    abstract =  {This paper covers basic fundamentals that must be understood when one defines, interprets, or implements methods to control user expectations on or over the Internet. This memo provides information for the Internet community. This memo does not specify an Internet standard of any kind.},
}