Technical Summary:
Session recording is a critical requirement in many communications
environments such as call centers and financial trading. In some of
these environments, all calls must be recorded for regulatory,
compliance, and consumer protection reasons. Recording of a session is
typically performed by sending a copy of a media stream to a recording
device. This document describes architectures for deploying session
recording solutions in an environment which is based on the Session
Initiation Protocol (SIP).
Working Group Summary:
This document has served as the introduction to the work group’s effort
since it was started, and we have been encouraged that new participants
have been able to use earlier drafts to come up to speed quickly. We
maintained an issue tracker for the document and there are no open
issues.
Document Quality:
Most of the “regulars” in the group have done thorough reviews, and
resolving their comments has been handled expeditiously with very little
disagreement once we all understood each other’s point of view. As
stated above, the document is current with the protocol.
We have had an early AD review, which did not have many substantive
comments and all issues raised have been resolved.
WGLC resulted in minor edits although we did not get a lot of comments.
We believe all of the active WG participants are very familiar with this
document and are quite comfortable with publishing it.
Personnel:
Brian Rosen is the Document Shepherd.
Gonzalo Camarillo is the Responsible Area Director.