%% You should probably cite draft-ietf-slim-negotiating-human-language instead of this I-D. @techreport{gellens-slim-negotiating-human-language-00, number = {draft-gellens-slim-negotiating-human-language-00}, type = {Internet-Draft}, institution = {Internet Engineering Task Force}, publisher = {Internet Engineering Task Force}, note = {Work in Progress}, url = {https://datatracker.ietf.org/doc/draft-gellens-slim-negotiating-human-language/00/}, author = {Randall Gellens}, title = {{Negotiating Human Language in Real-Time Communications}}, pagetotal = 20, year = 2014, month = oct, day = 13, abstract = {Users have various human (natural) language needs, abilities, and preferences regarding spoken, written, and signed languages. When establishing interactive communication ("calls") there needs to be a way to negotiate (communicate and match) the caller's language and media needs with the capabilities of the called party. This is especially important with emergency calls, where a call can be routed to a Public Safety Answering Point (PSAP) or call taker capable of communicating with the user, or a translator or relay operator can be bridged into the call during setup, but this applies to non-emergency calls as well (as an example, when calling a company call center). This document describes the need and expected use, and describes a solution using new SDP stream attributes.}, }